TERMS AND CONDITIONS

1. Introduction

Welcome to ProweX Digital. These Terms and Conditions outline the rules and regulations for using our website and services. By accessing this website and engaging our services, you accept these terms in full. If you disagree with any part of these terms, you must not use our services.

2. Definitions

  • "Company," "we," "our," or "us" refers to ProweX Digital.

  • "Client," "you," or "your" refers to the person or entity engaging our services.

  • "Services" refers to video editing, content capture, motion graphics, graphic design, social media advertising, and other digital content services offered by ProweX Digital.

3. Services Provided ProweX Digital offers a range of digital production services, including but not limited to:

  • Video editing and post-production

  • On-site content capture

  • Motion graphics and animation

  • Graphic design

  • Social media campaign management and strategy

We reserve the right to modify or discontinue any service at our discretion without prior notice.

4. Payment and Subscription Model

  • Our services operate on a subscription model, with weekly payments required before service delivery.

  • Payment must be made in full as per the agreed-upon rate before any work commences.

  • Late payments may result in service suspension or termination.

5. Client Responsibilities

  • Clients must provide clear instructions and necessary materials (e.g., footage, branding guidelines) within the agreed timeline.

  • Clients are responsible for ensuring that all content provided complies with applicable copyright and intellectual property laws.

  • Any revision requests beyond the agreed scope may incur additional charges.

6. Intellectual Property

  • All original content created by ProweX Digital remains the property of ProweX Digital until full payment is received.

  • Upon full payment, the client is granted a license to use the final content as agreed.

  • ProweX Digital reserves the right to showcase completed projects in its portfolio unless explicitly restricted by the client in writing.

7. Confidentiality

  • Both parties agree to keep confidential any proprietary or sensitive information shared during the project.

  • ProweX Digital will not disclose client materials or data to third parties without explicit consent, except as required by law.

8. Revisions and Approval

  • Each project includes a predefined number of revisions.

  • Additional revisions beyond the agreed scope will be subject to extra charges.

  • Once the final content is approved, further modifications will require a new service agreement.

9. Cancellations and Refunds

  • Subscription-based services may be canceled at any time, but payments already made are non-refundable.

  • If the client terminates a project mid-way, the client remains responsible for payments covering work already completed.

10. Liability and Disclaimers

  • ProweX Digital is not responsible for indirect, incidental, or consequential damages arising from service use.

  • We do not guarantee specific results for social media engagement or marketing campaigns.

  • We reserve the right to refuse service to any client who violates our terms or engages in unethical business practices.

11. Governing Law

These Terms and Conditions are governed by the laws of Australia. Any disputes shall be resolved in the appropriate courts of Australia.

12. Amendments

ProweX Digital reserves the right to update these Terms and Conditions at any time. Clients will be notified of significant changes, but it is their responsibility to review the terms periodically.

13. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at contact@prowexdigital.com.au.